FightPokies Casino Privacy Policy

At Fight Pokies, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website at fightpokies.com or use our services. By accessing the FightPokies casino app, completing the fightpokies login process, or simply browsing our platform, you agree to the practices described in this document. We encourage you to read it carefully before using our services.

1. Who We Are

We are the operator of FightPokies Casino, a member of the SKG Australia Partnership network. Our platform is licensed under Gaming Curaçao (GC) and certified by iovation, BMM, iTech Labs, and TST. We operate primarily for players in Australia, offering services in Australian Dollars (AUD). If you have questions about how we handle your data, you can reach us through our 24/7 Live Chat or via our official Telegram, Facebook, and WhatsApp channels.

2. Information We Collect

At FightPokies, we collect information in several ways to provide you with a safe, personalised, and enjoyable gaming experience. The types of data we may collect include:

• Registration Data: When you create an account, we collect your name, date of birth, email address, and contact details.
• Financial Information: We collect payment details related to deposits and withdrawals, including Australian local bank transfer information and USDT wallet addresses.
• Identity Verification Documents: We may request copies of government-issued identification to comply with our legal obligations.
• Gaming Activity: We record your gameplay history, bonus redemptions (such as FightPokies bonus claims and daily Red Packets), and account transactions.
• Technical Data: We collect IP addresses, browser type, device information, and session data when you use the FightPokies casino app or web platform.
• Communications: We retain records of messages sent to our support team via Live Chat, Telegram, WhatsApp, or Facebook.

3. How We Use Your Information

We at FightPokies use the information we collect for the following purposes:

• To create and manage your player account and facilitate your fightpokies casino login securely.
• To process deposits and withdrawals in AUD, with a minimum deposit of AUD 10 and a minimum withdrawal of AUD 50.
• To provide and personalise our gaming services, including Slots (Pokies), Sports, Fast Games, and Live Casino offerings.
• To administer bonuses such as the FightPokies casino bonus programmes, Lucky Draw up to AUD 888, Birthday AUD 88 rewards, and our VIP Tier loyalty programme.
• To detect and prevent fraud, money laundering, and other prohibited activities in accordance with our Gaming Curaçao licence obligations.
• To communicate with you about promotions, account updates, and important service notices.
• To improve our platform, the FightPokies app experience, and overall service quality based on user behaviour.
• To comply with applicable laws, regulatory requirements, and requests from competent authorities.

4. Legal Basis for Processing

Our Fight Pokies platform processes your personal data on the following legal grounds:

• Contractual necessity: We process data to fulfil our obligations under the terms of your player agreement with us.
• Legal compliance: We are required to process certain data to meet our obligations under our Gaming Curaçao licence and anti-money laundering regulations.
• Legitimate interests: We process data to protect the security and integrity of our platform, prevent fraud, and improve our services.
• Consent: Where you have given us specific consent, we process your data for marketing communications and optional features.

5. Cookies and Tracking Technologies

We at FightPokies use cookies and similar tracking technologies on our website and within the FightPokies casino app. These tools help us recognise returning players, remember preferences, analyse traffic, and improve your overall experience. You may adjust cookie preferences through your browser settings, though disabling certain cookies may affect the functionality of our platform, including the fightpokies login process and bonus eligibility tracking.

Types of Cookies We Use

• Essential Cookies: Required for basic site functions, including account authentication.
• Analytical Cookies: Help us understand how players interact with our services.
• Marketing Cookies: Used to deliver relevant promotional content related to FightPokies bonus offers.
• Functional Cookies: Allow us to remember your preferences and settings.

6. Sharing Your Information

We do not sell your personal information to third parties. However, we may share your data with trusted partners under the following circumstances:

• Payment Processors: To facilitate AUD bank transfers and USDT transactions securely.
• Identity Verification Providers: Including iovation and other certified partners, to comply with our licensing obligations.
• Game Providers: Such as Booongo (BNG), Aristova Gaming, JILI, and RichGaming, to the extent necessary for delivering game services.
• Regulatory Authorities: We may disclose information when required by our Gaming Curaçao regulator or other legal authorities.
• IT and Security Providers: Companies that support the operation and security of our platform.

All third parties we work with are required to handle your data securely and in accordance with applicable privacy standards.

7. Data Retention

Our FightPokies Casino retains your personal data for as long as your account remains active and for a period thereafter as required by our legal and regulatory obligations. Financial records, identity documents, and transaction histories may be retained for a minimum of five years following account closure. You may request deletion of your data subject to our legal retention requirements by contacting our support team.

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data that we hold:

• The right to access the personal information we hold about you.
• The right to correct inaccurate or incomplete data.
• The right to request deletion of your data where legally permitted.
• The right to object to or restrict certain processing activities.
• The right to withdraw consent where processing is based on consent.
• The right to receive your data in a portable format.

To exercise any of these rights, please contact us through our 24/7 Live Chat or via our Telegram community. We will respond to your request within a reasonable timeframe.

9. Security

We are committed to protecting your data using industry-standard security measures. Our FightPokies platform employs encryption, secure server infrastructure, and ongoing security monitoring to safeguard your personal information from unauthorised access, loss, or misuse. Our certifications from BMM, iTech Labs, and TST reflect our commitment to maintaining a safe and trustworthy gaming environment. While we take all reasonable precautions, no online platform can guarantee absolute security, and we encourage you to use a strong password for your fightpokies casino login.

10. Responsible Gaming and Data

We at FightPokies take responsible gaming seriously. We may use your account data — including gameplay frequency, deposit patterns, and session duration — to identify potential signs of problem gambling. Where appropriate, we may reach out to you or implement account restrictions to support safer play. Our VIP Tier programme and daily/weekly rebate systems are designed to reward responsible, engaged players fairly.

11. Changes to This Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our operations, legal requirements, or service offerings. When we make significant changes, we will notify you via email or through a notice on our platform. Your continued use of Fight Pokies Casino services following any update constitutes your acceptance of the revised policy. We recommend checking this page periodically to stay informed.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information at FightPokies Casino, please reach out to our support team. We are available 24/7 through Live Chat on our website, as well as via our Telegram channel and community, Facebook, and WhatsApp. We are committed to addressing your privacy concerns promptly and transparently.